Incidents | Hunter Health DMS Incidents reported on status page for Hunter Health DMS https://status.dms.hunterhi.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/45e8a25f61d469ef3489d8b6a5d98c3e.png Incidents | Hunter Health DMS https://status.dms.hunterhi.com.au/ en CMS is down https://status.dms.hunterhi.com.au/incident/737582 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/737582#b24dd1861dcc663ac7f780964d80fe48355d55760f862691e40b1b7224df2026 This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/736516#e4e37a39a531e925c3e865a7aabe6ea99dd922af68dafbe47bec9a2fa6258f5d This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/737582#b24dd1861dcc663ac7f780964d80fe48355d55760f862691e40b1b7224df2026 This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/736516#e4e37a39a531e925c3e865a7aabe6ea99dd922af68dafbe47bec9a2fa6258f5d This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/737582#b24dd1861dcc663ac7f780964d80fe48355d55760f862691e40b1b7224df2026 This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Wed, 15 Oct 2025 05:55:00 -0000 https://status.dms.hunterhi.com.au/incident/736516#e4e37a39a531e925c3e865a7aabe6ea99dd922af68dafbe47bec9a2fa6258f5d This downtime was caused by an edge routing issue, where some requests were being rejected due to unexpected header formatting. We deployed a fix to handle all header formats correctly, resolving the issue immediately. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 22:46:11 -0000 https://status.dms.hunterhi.com.au/incident/737582#64cd3076de288ce6330e12811e04450d00ee5a0919242bdf1f708f430fbcb768 CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:22:30 -0000 https://status.dms.hunterhi.com.au/incident/737582#f5e3a696dde105e5787cfefffdcaf48652e32ab759e73fa36d8815ab7f27758e CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:19:21 -0000 https://status.dms.hunterhi.com.au/incident/737582#e4c9df8e4e8bf898c2386962b57dd6fac5b00a3d8a267398fd8fadba9d578df8 CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:18:29 -0000 https://status.dms.hunterhi.com.au/incident/737582#e74ff09f0b3436642ca3b92baee0b2c61edd89807021785aed59a578b377c08d CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:15:06 -0000 https://status.dms.hunterhi.com.au/incident/737582#89902eb7a46f8f4471f141c0701cf19efda07ae24d2e7a12046e7609b207fa60 CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:14:19 -0000 https://status.dms.hunterhi.com.au/incident/737582#9a513513519b5bc1c250cfd4a0f8bcc94cfc5b52b79c9cfd5730dc39207bacc6 CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:09:06 -0000 https://status.dms.hunterhi.com.au/incident/737582#7d9b3ad1e88d706b708f914bc593ecb35451dcfb32579f0783bfcdac339b88e7 CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 18:03:11 -0000 https://status.dms.hunterhi.com.au/incident/737582#960a049bb8189af09a3e653315d2189c8ca01a2e01a239640fc12cac80b8baba CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:55:09 -0000 https://status.dms.hunterhi.com.au/incident/737582#c8e4bfd7c0c32ed92b4d2a610ffea51104f7c4b9c9e64c1fad91e0beb4225438 CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:45:07 -0000 https://status.dms.hunterhi.com.au/incident/737582#789c92351614c6923fcd20f137d33567ac09dcfc477444cd780495f0f2e92c2d CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:30:26 -0000 https://status.dms.hunterhi.com.au/incident/737582#fb3e5c86f9d8e4d07b0cbf8c6f170e6dd54b072cfee760cabf0ffba6e962071b CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:29:11 -0000 https://status.dms.hunterhi.com.au/incident/737582#f5cb2481e76607c9b911e2d0fdd777963bfa2af7d97fd4f7fc54f813626311fa CMS went down. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:27:06 -0000 https://status.dms.hunterhi.com.au/incident/737582#604d16d334b71bd0df2445c69886e001fa7e47250db36936307b6c32032ad64b CMS recovered. CMS is down https://status.dms.hunterhi.com.au/incident/737582 Sat, 04 Oct 2025 17:25:04 -0000 https://status.dms.hunterhi.com.au/incident/737582#bcb48ba646502e076f63e722380ff66807af400574d128e2e45fb7c568d93c1b CMS went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Fri, 03 Oct 2025 02:15:27 -0000 https://status.dms.hunterhi.com.au/incident/736516#6e9be7afecbd288296cc56561a081d0a526982f1e61cfb888be16447a258a91b Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 22:34:41 -0000 https://status.dms.hunterhi.com.au/incident/736516#d399a97ca58fbb021fc1dea9e6951791c73725be8ee238a41bdb7bf9fe9d7bb1 Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 22:32:45 -0000 https://status.dms.hunterhi.com.au/incident/736516#ec884c9c074c6541b27926ae7e99670ddee723f202e9b558703a38c3974b0b3b Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:34:36 -0000 https://status.dms.hunterhi.com.au/incident/736516#dc3b503351df2d0255de08f8d1970e5103c5bf90996cb5f22291c045c035be61 Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:25:27 -0000 https://status.dms.hunterhi.com.au/incident/736516#ce5d4532a200631165d1171cc00036875c21903f9c8eacea566a8dc6e33ac249 Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:09:41 -0000 https://status.dms.hunterhi.com.au/incident/736516#4f1b85d86cbd5c654cbd17a48a6c4d00549b07cd86b31fe810f191fbceabd9aa Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:03:24 -0000 https://status.dms.hunterhi.com.au/incident/736516#ad91b26c72244ce32bf8d2b8223458908328e666bfb76cc379d8ebec35152349 Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:02:33 -0000 https://status.dms.hunterhi.com.au/incident/736516#ed9721c3505f7c955812e331db09c5c574b674eaa498a4ebdb7bc1b6524edd87 Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 19:01:25 -0000 https://status.dms.hunterhi.com.au/incident/736516#fca9fd3a9cf6f2ad3f8011b6547a780bc2362a4d47e8e4ae66060874debab582 Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 18:45:33 -0000 https://status.dms.hunterhi.com.au/incident/736516#d3799334c68a2a800c33d5f0282f7a12c964b8a035c4720a3f31320399f51a4a Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 18:42:28 -0000 https://status.dms.hunterhi.com.au/incident/736516#115829c8ff370f6a77306f5f7eb5c9d189214fb40243a32557e5d9ac962b71bd Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 18:32:24 -0000 https://status.dms.hunterhi.com.au/incident/736516#cb011d6dea2584b972af7dbe625779d7a6db3904281222368160204292b09993 Admin went down. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 18:29:28 -0000 https://status.dms.hunterhi.com.au/incident/736516#55c4dfe43cbca485c07ca20c9fa03ccc6d46bda66e4b160627976765704e9715 Admin recovered. Admin is down https://status.dms.hunterhi.com.au/incident/736516 Thu, 02 Oct 2025 18:25:31 -0000 https://status.dms.hunterhi.com.au/incident/736516#05bce9cd118ba70193deef81e0550c8e81fca10a61befcfc0e1b7a3b042beffb Admin went down. Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:35:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#ab874c03fbab5773f4741d97dba6d61898bf5e35c1d9871f41183a7b9d1fa743 Maintenance completed Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:35:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#ab874c03fbab5773f4741d97dba6d61898bf5e35c1d9871f41183a7b9d1fa743 Maintenance completed Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:35:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#ab874c03fbab5773f4741d97dba6d61898bf5e35c1d9871f41183a7b9d1fa743 Maintenance completed Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:30:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#50544cb8538c6fe15ebe6435fd137dbbd5f55a01fbbd6a8750669691bacc0165 We'll be performing scheduled maintenance on caching services. During this window, there might be an outage of up to 5mins and DMS will not be accessible. Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:30:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#50544cb8538c6fe15ebe6435fd137dbbd5f55a01fbbd6a8750669691bacc0165 We'll be performing scheduled maintenance on caching services. During this window, there might be an outage of up to 5mins and DMS will not be accessible. Scheduled Maintenance - Cache service upgrade https://status.dms.hunterhi.com.au/incident/599807 Wed, 18 Jun 2025 11:30:00 -0000 https://status.dms.hunterhi.com.au/incident/599807#50544cb8538c6fe15ebe6435fd137dbbd5f55a01fbbd6a8750669691bacc0165 We'll be performing scheduled maintenance on caching services. During this window, there might be an outage of up to 5mins and DMS will not be accessible. DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Fri, 31 Jan 2025 12:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#4345eb00ff4e2d43c7e3c6127a3c08df95d78c918aae75c672078a7aecf3d0f3 Maintenance completed DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Fri, 31 Jan 2025 12:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#4345eb00ff4e2d43c7e3c6127a3c08df95d78c918aae75c672078a7aecf3d0f3 Maintenance completed DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Fri, 31 Jan 2025 12:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#4345eb00ff4e2d43c7e3c6127a3c08df95d78c918aae75c672078a7aecf3d0f3 Maintenance completed DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Fri, 31 Jan 2025 12:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#4345eb00ff4e2d43c7e3c6127a3c08df95d78c918aae75c672078a7aecf3d0f3 Maintenance completed DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Thu, 05 Dec 2024 13:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#6a288a383b4320db35cd15debc7fa63cb2bcd45dd2d718771c7787c43593686c To help maintain a stable environment and minimise any potential risks, the DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Thu, 05 Dec 2024 13:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#6a288a383b4320db35cd15debc7fa63cb2bcd45dd2d718771c7787c43593686c To help maintain a stable environment and minimise any potential risks, the DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Thu, 05 Dec 2024 13:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#6a288a383b4320db35cd15debc7fa63cb2bcd45dd2d718771c7787c43593686c To help maintain a stable environment and minimise any potential risks, the DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. DMS code freeze https://status.dms.hunterhi.com.au/incident/461837 Thu, 05 Dec 2024 13:00:35 -0000 https://status.dms.hunterhi.com.au/incident/461837#6a288a383b4320db35cd15debc7fa63cb2bcd45dd2d718771c7787c43593686c To help maintain a stable environment and minimise any potential risks, the DMS code freeze will be from: December 6 to January 31. This means that no code changes will be deployed to production. If any critical fixes are required, these are to raised as ‘Fatal - Highest’ in Service Desk and discussed with the fund to determine the next steps. Hunter Health DMS is down https://status.dms.hunterhi.com.au/incident/350843 Thu, 04 Apr 2024 23:20:00 -0000 https://status.dms.hunterhi.com.au/incident/350843#375bb6bbfff997dbd288906ae349430b968b7685e76b22b55bb4e07bc16917ca After some investigation into this alert we have determined that this was an intermittant issue between 01:07am and 01:30am AEDT and was most likely due to a routing issue between Better Stack's Australian servers (where our uptime monitor runs) and the AWS Cloudfront edge location (one of many locations the DMS website is served from). As such, end-users are unlikely to have been affected. Hunter Health DMS is down https://status.dms.hunterhi.com.au/incident/350843 Thu, 04 Apr 2024 14:30:35 -0000 https://status.dms.hunterhi.com.au/incident/350843#9deb6bdebad6385607edae3b2e4c17cb59c93e09de30ef534a16c5c92614385c Hunter Health DMS recovered. Hunter Health DMS is down https://status.dms.hunterhi.com.au/incident/350843 Thu, 04 Apr 2024 14:07:32 -0000 https://status.dms.hunterhi.com.au/incident/350843#c46e5e26c0e06f74f09a68d9068c72aa8729346504ca2e891680955395cbfab6 Hunter Health DMS went down.